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Terms and conditions

1. Definitions

  • "Total Baller Melbourne" / "we" / "us" / "our" refers to the private football (soccer) coaching business operating in Victoria, Australia.

  • "Client" / "you" refers to any person booking, attending, or paying for services, including parents or guardians booking on behalf of a minor.

  • "Services" include (but are not limited to) private 1‑on‑1 sessions, small group sessions, camps, clinics, assessments, video analysis, and any other football‑related coaching activities.

2. Acceptance of Terms

  • By booking, paying for, or participating in any Total Baller Melbourne service, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

  • If the participant is under 18 years of age, a parent or legal guardian must accept these Terms on their behalf.

3. Eligibility & Health Requirements

  • You confirm that the participant is physically fit and medically capable of participating in football training.

  • You are responsible for disclosing any medical conditions, injuries, allergies, or limitations prior to participation.

  • We reserve the right to refuse or stop participation if a participant appears unfit, injured, unwell, or at risk.

4. Assumption of Risk

  • Football training involves inherent risks including, but not limited to:

  • Physical contact

  • Slips, trips, and falls

  • Muscle strains, sprains, fractures

  • Aggravation of pre‑existing injuries

  • By participating, you voluntarily assume all risks associated with football training, whether known or unknown.

5. Limitation of Liability

  • To the maximum extent permitted by Victorian and Australian law:

  • Total Baller Melbourne is not liable for any injury, illness, loss, damage, or death arising from participation in training.

  • We are not responsible for personal property loss or damage during sessions.

  • Participation is entirely at your own risk.

  • Nothing in these Terms excludes rights under the Australian Consumer Law that cannot be lawfully excluded.

6. Insurance

  • Total Baller Melbourne does not provide personal accident or health insurance for participants.

  • You are strongly encouraged to maintain your own private health and sports insurance.

7. Bookings & Payments

  • All sessions must be booked in advance via our website, booking platform, or approved method.

  • Full payment (or required deposit) must be made before the session, unless otherwise agreed.

  • Prices are listed in AUD and may change at any time.

  • All sessions must be booked in advance via our website, booking platform, or approved method.

  • Full payment (or required deposit) must be made before the session, unless otherwise agreed.

  • Prices are listed in AUD and may change at any time.

8. Cancellation & Refund Policy

This policy is strict due to limited availability and coach scheduling.

  • More than 42 hours before session: Free cancellation or reschedule.

  • Between 42 and 24 hours before session: 50% of the session fee is payable.

  • Less than 24 hours before session or no‑show: 100% of the session fee is payable.

No refunds will be issued for:

  • Late arrivals

  • Missed sessions

  • Weather‑related disruptions where training can reasonably continue

Cancellations must be made in writing or through the booking system.

9. Weather & Force Majeure

  • Sessions may proceed in most weather conditions.

  • We reserve the right to modify, relocate, or cancel sessions due to extreme weather, safety concerns, or events beyond our control.

  • Make‑up sessions or credits may be offered at our discretion.

10. Punctuality

  • Sessions begin and end at the scheduled time.

  • Late arrivals will not extend session duration.

11. Coaching Discretion

  • Coaches may modify drills, session intensity, or content to suit ability, safety, and conditions.

  • Coaching decisions are final.

12. Behaviour & Conduct

Participants must:

  • Follow coach instructions

  • Show respect to staff, players, and facilities

  • Refrain from dangerous, abusive, or disruptive behaviour

We reserve the right to remove participants without refund for misconduct.

13. Photography & Media

  • We may capture photos or videos during sessions for training, marketing, or social media.

  • By participating, you grant consent for use unless you notify us in writing prior to the session.

14. Intellectual Property

All training programs, drills, videos, branding, and materials remain the intellectual property of Total Baller Melbourne and may not be copied or redistributed.

15. Changes to Services or Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Victoria, Australia, and disputes are subject to Victorian courts.

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